A smart meter sends readings to your supplier automatically, so your bills are always accurate and you won't need to manually submit one.
A smart meter can help you monitor your energy consumption, allowing you to be more mindful of your energy usage, in turn lowering your carbon footprint.
With real-time data to identify high-energy usage, you can make changes to help lower your bills. Understand your usage habits better and start saving on your bills!
Smart meters automatically send meter readings to your energy supplier, ensuring accurate bills and eliminating estimates. The in-home display (IHD) allows you to monitor your usage in real-time, displayed in pounds and pence.
On the day of your installation, your old meters will be replaced with smart ones. This involves an engineer turning off the electricity and gas at your property for approximately 30 minutes for each. Once they've exchanged your meters, they'll ensure everything is back on and your meters are good to go.
There are a few things that you'll need to have to be eligible. Firstly, you'll need good mobile signal. If you have a 3-phase supply it’s unlikely we can provide a smart meter at the moment. When you come to book your installation, we’ll ask you a few more questions to ensure we can provide a great installation process.
Given that smart meters send readings automatically, you don't need to manually take a reading. However, if you would like to check them manually, check out our helpful guide here.
Yes, your old meters will be removed by the engineer who carries out the installation.
Smart meters are as accurate as traditional meters and are required to meet UK and EU regulatory requirements. The Office of Product Safety & Standards certifies and approves all smart meters to ensure their accuracy.
If you're an electricity only or a gas only customer, then the great news is that you can get a smart meter! If you haven't heard from us already, please get in touch so that we can start you on your upgrade journey.
This depends who pays the utility bills for the property. Whoever the account holder is (the person responsible for paying the utility bills) ultimately has the choice on whether a smart meter can be installed. However, if you are renting but also pay for the gas and electricity, it may still be worth informing your landlord prior to installation that you are intending to install smart meters at the property!