Energy prices are shifting

Things can feel confusing in energy at the moment. As your supplier, we want to be clear about what's happening.

See below for more information.

Your rate reductions on 1 April

Your energy bill has been reduced since 1 April following action taken by the UK Government in the 2025 Budget. You can find more information at gov.uk/your-energy-bill.

In the Autumn Budget, the government announced that some policy costs funded through household energy bills will be reduced from 1 April 2026. A significant proportion of energy bills are made up of ‘non-wholesale costs', including network costs, operating costs and policy costs, all of which support the running of the energy system.

From 1 April, some policy costs have been removed from customer bills, including 75% of the cost of the Renewables Obligation (RO), which will instead be funded by general taxation, and the Energy Company Obligation (ECO) insulation programme, which has come to an end.

We’ve passed on these savings directly – you can see the reduction in your rates in your online account and on your energy bills from 1 April.

“We're really happy to be passing savings on to So Energy customers, particularly at a time when there's a lot of uncertainty around the cost of energy. We've updated all our customers' accounts with their new rates, whether they're on a fixed or variable tariff, so they don't have to do a thing."

Andrew Barrowcliff, So Energy Pricing Manager.

What’s happening with global energy prices now

Wholesale energy prices have risen sharply because of the conflict in the Middle East affecting the flow of oil and gas. This didn’t affect the April price cap drop because it was based on wholesale prices from before the conflict started. But the next cap, set for July, is expected to go up because it’s based on what’s happening now.

If the conflict ends soon, wholesale energy prices could drop quickly. But if the situation continues, prices could stay high as countries compete to secure energy supplies and build up gas reserves for winter.

Wholesale prices are still high at the moment, so we’re not able to offer fixed tariffs below the price cap. We’re continually reviewing the situation to keep prices fair and competitive.

Things can change fast. We’ll keep you updated as the situation changes.

How these changes will affect the tariff you're on

Read below for more information.

If you're on So Flex, our variable tariff

You’ve benefitted from the April reductions and decreasing price cap.

Check your account for your new rates.

If you're on one of our fixed tariffs

You're protected from the on-going wholesale market ups and downs until the end of your contract because we buy your energy upfront. This gives you stability while things are unpredictable.

You’ve benefitted from the April reductions. Check your account for your new rates.

If you're on So Green Tracker

You’ve benefitted from the April reductions in the price cap drop. Check your account for your new rates.

But being on So Green Tracker means your rates stay £50 below the price cap (£25 per fuel based on Typical Domestic Values).

Frequently Asked Questions

What is the Energy Price Cap?

How does the Price Cap Affect Me?

Why are rates on Fixed tariffs changing on 1 April?

Which tariffs are available now?

How will new customer switch quotes be affected?

How will renewal quotes be affected?

How much will I save?

 How will 1 April savings be applied to fixed tariffs?

How does the 1 April change impact So EV?

How does the 1 April change impact So Green Tracker?

How does the 1 April change impact Economy 7?

How does the 1 April change impact So Unique?

Where can I see the new rates applied?

Is the April change related to the Warm Home Discount?

Will My Direct Debit Change?