10 Years Of So Energy: Dolly's Story

For Dolly, 52, life at home in her three-bedroom house in Surrey is lively, to say the least. With three children and two stepchildren coming and going, the household is busy, and energy use is high.

It’s not surprising that cost was a big driver when Dolly started to think about switching energy suppliers - she was finding British Gas expensive and impersonal. Plus, her children, all in their 20’s, had been encouraging her to live more sustainably, and Dolly wanted a supplier that cared about the planet, not just profit.

So when a friend told Dolly about So Energy, it seemed like the natural thing to do. She signed up for So Energy’s 100% renewable fixed tariff. It offered her affordable green energy, as well as the security of knowing her rate wouldn’t change with any price surges.

The switch was easy

With the refer a friend link from her friend Claire, Dolly got £50 credit in her energy account straight away. And Claire got £50 credit too.

Since joining two years ago, Dolly hasn’t looked back. She loves how So Energy is the only supplier that lets customers vote on what renewable energy source they use, whether that’s wind, solar, hydro or biomass.

“With So Energy, I feel more connected. I know I’m not paying over the odds, and it just feels fair. And it feels good to have a say in where my energy comes from too.”

Dolly pays a regular amount by Direct Debit every month. This helps to even out her bills across the year by building up credit in summer to help with higher use in winter.

“It makes everything easier. I don’t get hit with a big shock in the colder months, and I can budget better throughout the year.”

The stability of her bills has been especially valuable during the cost-of-living crisis, giving her peace of mind when other household expenses are rising. The money she saves on her energy bills goes towards what matters most, whether that’s family costs, or making Christmas special.

“The savings and stability mean I can enjoy the festive season without the stress of high bills.”

The new So Energy App

Dolly was invited to trial the new So Energy App before its launch. From checking her energy use to managing bills, she’s found it simple and reassuring.

“I love the app! It makes everything so easy, and I think other customers will really benefit when it launches.”

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If you'd like to know more about how So Energy could help you save money and live greener, why not head over to our tariff options. 

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